The number of people working from home, at least part time, has been steadily rising over the last few years. It sounds so easy to simply “work from home” – you don’t have to drive anywhere, you’re available to meet the pest control guy, and you don’t even have to wear closed toe shoes if you don’t want. The reality is, this type of work arrangement typically requires a lot of thought and preparation. Employees need to arrange a dedicated workspace, organize a routine, and have effective communication tools and tactics.
In this ever changing environment where 35 states have already implemented statewide closures of non-essential business sites, I am sure you have many pressing challenges that are consuming your time and attention. Many of the changes you are experiencing require even greater reliance on your Internet and data connectivity. We’d like to take that one budgetary worry off your plate and ensure that you have sufficient bandwidth to support your organization.
We recognize that you depend on your connectivity around the clock. Whether it is in within your primary site(s) or to support remote staff and users who depend upon accessing data and Internet through PS Lightwave, we will remain vigilant in maintaining the level of service you expect. In light of the recent events surrounding COVID-19, we want to let you know we are diligently monitoring the unfolding situation and have taken preventive measures following recommended heightened protocols. We will continue to follow and evolve our plan to protect both our people and the level of service you rely upon. Our Disaster Recovery Plan has been implemented and preparations made and continue to evolve as the situation warrants.
While we’re proud of the high-quality solutions we provide to the Greater Houston area, when we speak of our network, we’re not just talking about our technology. We’re also referencing the partnerships our company and many employees have cultivated within our community. We’ve talked before about our relationships with our customers and we aren't shy about publicizing our culture. Like many companies, we do our best to ensure each of our employees exemplifies these values. However, we don’t “leave them at the office;” we carry them with us as we interact with and within our favorite city.
Ransomware attacks are on the rise and it’s probably no coincidence that this happens in an election year. What can your organization do to protect itself from ransomware attacks? The first line of defense is your employees. Here are some tips to prepare employees.
When trying to keep technology security training up to date, it would be nice to say one of the best defenses for anyone working with a computer would be to simply not answer any email, at all. Unfortunately, just like we tell children as they grow up, the world is just not that simple. Today’s phishing methodology is far more advanced than it was just five years ago. At the same time, hackers are still using very old and simple attacks as well with notable success. This variance in attack modes constantly keeps knocking companies and agencies off their feet. No surprise, people tend to be the weakest link in a technology defense in just about any size organization today.
Security reverse path forwarding is a technology term that affects everyone who has a router in their home or business, or anyone who uses a network administrator to handle their website or business traffic. However, while it affects most people, it is not a term that most people have ever heard of, let alone know what it means. Here is everything that the average person needs to know about security reverse path forwarding.
Do you remember as little kid when everyone wanted to get on the swings or the slide there was a big run for the equipment, and whoever was the fastest got to enjoy the play experience the best? Unfortunately, those who were slow were crowded out, many times not even getting a turn before the recess period was over. A DDoS attack works with the same way on a network. It is so powerful a successful attack can literally shut down the public digital access to an organization.
One of the big developments that occurred during the 1980s and 1990s was the replacement of traditional phone cabling with fiber optics. That major change in infrastructure by the phone companies put in place the building blocks for the Internet and all the data communications we enjoy today for massive data movement.
When it comes to billing for bandwidth, PS LIGHTWAVE uses the 95th percentile rule for billing. Every customer has a committed rate for bandwidth. Occasionally, a customer may exceed that due to a sudden burst of bandwidth. We do not charge for that burst, but rather change based on the 95th percentile rule. This rule can be confusing and leave you with many questions. Here are a few of the questions that you may have about your bandwidth usage and the 95th percentile rule.